Omnichannel or Omni Chaos? How Bad Data Erodes Customer Trust

Omnichannel or Omni Chaos? How Bad Data Erodes Customer Trust

The Next Level Supply Chain with GS1 US podcast is legendary, and we’re so excited this episode’s guest is our very own COO/CPO Jon Gatrell. The conversation centers on a critical challenge today: maintaining data consistency throughout the entire omnichannel supply chain.

Jon highlights how inconsistent data instantly breaks customer trust and causes major operational friction with partners and internal teams. When information is synchronized across all channels, you ensure accurate inventory, foster strong partner relationships, and build the customer trust that directly leads to sales and brand loyalty.

Watch the discussion with the experts at GS1 US below:

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Categories Retail & Supply Chain
Tags Data GS1US podcast