Starting today, ECGrid answers you in the AI assistant you already use. Ask “How many Purchase Orders did we get from Retailer X today?” in Claude or ChatGPT and get a real-time answer drawn from live network data. No portal lookup, no escalation, no support ticket.
The Questions You Ask Every Day
If you run B2B operations, your day is built around one question in a hundred forms. Where’s my file? Did the partner’s documents come through? Why did this interchange fail? Answering it means jumping between portals, pulling logs, or pinging the colleague who knows where to look. Each system shows you a piece. None of them shows you the whole picture.
What Changed
ECGrid now connects directly to your AI assistant. You ask in plain language, in the tool that’s already open on your desk:
“How many shipments vs ASNs did we receive today?”
“Show me failed interchanges for trading partner X this week.”
“Show me Purchase Order ABC123”
The assistant queries ECGrid’s network and gives you the answer. No screen to learn, no fields to fill in, no ticket to file. It works with Claude, Claude Code, ChatGPT, Codex, and any other assistant that supports the Model Context Protocol (MCP), the open standard this capability is built on.
It’s ECGrid, Enhanced
This is the same ECGrid you already run on, with the same permissions you already have. Every request is scoped to your existing authorization level, access is read-only today, and the platform is SOC 2 Type II audited. Nothing about your security posture changes. What changes is how fast you get an answer.
This is the Start
Plain-language access is step one, and it ends the manual hunt: you ask, you get the answer, you move on. Next in this series, we’ll cover what makes the answers worth more than a lookup. ECGrid doesn’t just retrieve information, it analyzes it, so “why did this fail?” gets a real answer instead of a status code. After that, we’ll show answers becoming fully interactive: filter, drill down, and resolve without leaving the chat window.
Get Started
Learn more and get set up here.
Read the press release here.